Sun Towers Retirement Community

Full information about Establishment and health "Sun Towers Retirement Community" at 101 Trinity Lakes Drive, Sun City Center, FL 33573. You may find here reviews, address, phone number, website, work hours and etc.

Contacts

Address:
101 Trinity Lakes Drive, Sun City Center, FL 33573
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Phone number:
+1 813-634-3347

Website:
suntowersretirement.com

Categories:
Establishment   Health  

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Reviews

  • Linda Hallinan
    May, 09 2018
    ★ ★ ★ ★ ★
    To the staff of Sun Towers,

    I want to express my gratitude and admiration for your handling of the hurricane. My parents, very observant, kept me posted in real time about all Sun Towers’ emergency protocols.

    They told me that:
    · There is a backup generator
    · All personnel were obligated to stay during the entire time period and could bring their families if desired (my mother was taken by surprise when in the middle of the hurricane an aide came for her laundry)
    · All first floor windows were boarded up and because the screened lanais could not be, staff came into everyone’s apartment and moved furniture from the lanai into the living room
    · TJ, the manager, came to check out their first floor windows to make sure they were prepared for any leaking
    · Bottled water was delivered as preparation
    · The trash in the dumpsters was compacted with a machine so that no debris would fly out with the winds
    · Residents on the higher floors, where they couldn’t board the windows, were moved down to the first floor
    · Many, many mattresses were provided and offices and parts of the dining room were turned into sleeping quarters for staff, their families and those on higher floors
    · The chef provided meals for the many extra people: full staff, their families, residents and residents’ family members who came to help
    · Because of renovations which required residents to walk outside to the dining hall, they opened up the construction walls to a hallway so residents would have a safe way to the dining hall
    · At one point my mother had chest pain and was promptly visited by the nurse who took her vitals which were actually good; luckily she felt better soon
    · A text message system was set up from Sun Towers management to anyone, residents or their families close and far away, to sign on to get regular updates as to how the community was doing

    The reason my parents were able to note all these things is that for the first time in their lives they did not have to make all these preparations for themselves. Because they always had, they were very aware of the thoroughness of the preparation and implementation of the emergency plan and were impressed with the continued
    friendliness and compassion of the staff as they worked and lived here through this crisis.

    I live in Virginia, even though I have visited Sun Towers many times, and was impressed and reassured that if the hurricane did its worst, my parents would be much safer than the rest of Florida.

    Please distribute this to anyone and everyone as I do want all to be aware of how Sun Towers is a wonderful place to live in normal times but is an incredibly safe and caring place to live in a crisis.

    Thank you to everyone,

    Linda
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